I was tired. The day had been long.
I wasn't in the mood for a fight. I felt like Indiana Jones when the swordsman turns up and Indy just shoots him. I felt like that.
I looked him in the eye. He didn't blink. His earring glinted in the light.
Then I thought of Sun Tzu: 'The key to victory is not in defeating the enemy, but in defeating the enemy's strategy, therein lies their vulnerability.' I had to out-think him, it was my only chance.
"So just why won't you give me a refund?" I asked him again, holding up the shirt.
Sun Tzu doesn't have much to say specifically about defeating the enemy strategy of: 'Because it's company policy to only give credit notes.' But he does say: 'A whole army may be robbed of its spirit; a commander-in-chief may be robbed of his presence of mind.'
ReplyDeleteHow did you do on that?
I was going to say to him, 'Upon my signal, I will unleash hell.'
ReplyDeleteInstead I said, 'All right, well can I exchange it for some socks?'