Tuesday, 3 November 2009

Great Expectations

"I'm not afraid of disappointing people," he said.
"It's expectation management," I said, "not disappointment management."
"No, it's disappointment. They are always disappointed."
The conversation was work related although I had the feeling he had widened it out.
"Well, just lower their expectations until even the worst news isn't disappointing," I said.
He stared blankly at me.
"You know," I continued, "just say that what they ask for is impossible and then when you do the smallest bit towards it they'll be happy."
"Really?"
"Sure." I didn't believe it but I thought the least I could do was get his hopes up.

3 comments:

  1. Brilliant. I hope Dilbert doesn't come hunting for royalties. Well done. Definitely add that one to the published anthology, which I hope is underway.

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  2. Thanks.
    BTW, is this Stationery Boy?

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  3. Not sure what you mean. But we will all be stationary soon enough.

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